What Is Mywave?
Mywave emerges as a revolutionary platform, leveraging the power of Generative AI to transform the landscape of business operations. With an emphasis on changing the way work gets done, this unique Gen-AI tool empowers enterprises to achieve unprecedented productivity gains. By automating and generating digital processes for customers, employees, and assets, Mywave transcends traditional approaches, eliminating administrative burdens, enhancing system usability, and propelling individuals towards their objectives. Moreover, Mywave stands out through its real-time adaptive capabilities, tailoring processes to individual users’ context, intent, and machine data.
At the core of Mywave ‘s transformative prowess lies the declarative approach it embodies, distinct from conventional imperative methodologies. Unlike the ‘if – then – else’ routines that have often led to user frustration loops, Mywave ‘s Generative AI operates by allowing users to declare their desired outcomes. This innovative approach streamlines processes by orchestrating data and dynamic flows, ensuring simplicity and user intuitiveness. As a result, Mywave outpaces traditional methods, enabling the deployment of intelligent processes 41% faster.
Mywave is uniquely engineered to swiftly reshape business processes. Recognized as a leader in industry domain-compliant processes and responsible AI by Gartner, it facilitates the rapid delivery of compliant intelligent processes across organizations. Within the realm of Digital Process Automation (DPA), Mywave operates as a category-defining Gen-AI solution. Distinct from Robotic Process Automation (RPA), which follows repetitive instructions, Mywave optimizes digital processes within the boundaries set by businesses and data conditions, maximizing user efficiency.
Mywave finds its application across various industries, from banking and insurance to media, telco, airlines, industrial sectors, FMCG, and retail. Customers acclaim it as the missing link, driving transformative experiences that elevate customer loyalty, boost revenue, and slash service costs. Similarly, Mywave significantly amplifies employee productivity, while its data-driven approach fosters new business models and value creation. Mywave effectively bridges the gap between legacy systems and modern requirements, optimizing existing IT investments and enhancing employee productivity.
Mywave ‘s AI prowess is governed by business-set guardrails, ensuring transparency, explainability, and human-centric connections—especially crucial for regulated industries. By modernizing user interfaces and automating workflows, Mywave extends the lifespan of legacy systems. Outdated interfaces become dynamic, user-friendly overlays, reducing training costs and boosting efficiency. This strategic approach mitigates risks associated with AI applications, empowering employees to harness productivity gains without jeopardizing reputation or security.
Mywave offers an array of business benefits. It reduces risk by applying responsible AI, ensuring that AI’s impact aligns with company values. The platform amplifies employee productivity by simplifying complexity, harnessing actionable data, and automating processes. Moreover, Mywave ‘s intelligent, hyper-personalized journeys significantly elevate conversion rates and repeat sales. With intelligent guided self-service, it shifts up to 80% of calls away from contact centers. Endorsed and certified by SAP, Mywave seamlessly integrates into the SAP ecosystem, enhancing customer and employee experiences across various SAP products.
Mywave stands at the forefront of technological innovation, ushering businesses into a new era of efficiency, personalization, and compliance. With its Gen-AI capabilities, Mywave empowers enterprises to transcend traditional limitations, accelerating growth, enhancing customer experiences, and enabling employees to achieve unprecedented levels of productivity.
